ask xixi
talk or type to xixi, the in-app guide, and she answers, walks to the control you need and can open things for you.
xixi is the guide built into ixi. Ask her how something works and she answers out loud or in text. She can also walk across your screen and stand next to the control you are looking for.
wake her
- The help button. In the top bar of the dashboard, of every canvas and of the organization settings, the small pixel sprite asleep in a box is xixi. Hover and she opens her eyes; click and she wakes up to talk. Its tooltip reads Ask xixi for help.
- The keyboard button beside it, tooltip Can't talk? Type to xixi, starts a text chat instead, with no microphone prompt.
- Until you have made your first canvas she stands on screen under the label need help getting started? with the same two ways in. The X beside them (Not now) sends her away; she stays in the top bar.
You can drag her anywhere on screen.
talk to her
Click her. Your browser asks to use the microphone; allow it and speak. She hears you, answers aloud and shows her mood on her face. While a call is live a pulsing dot marks the button.
The controls on her bar:
| control | does |
|---|---|
| mute / unmute | Mute microphone / Unmute microphone |
| speaker | Silence xixi's voice / Hear xixi's voice |
| share | Share screen with xixi: she sees your screen about once a second, so she can read what you are stuck on. Press again to stop. |
| keyboard | Switch to typing and back with Switch to talking |
| End call | hangs up |
type to her
Press the keyboard button. A small chat opens with a Message xixi field (Type to xixi…) and Send. In text mode her voice is off by default; turn it on with the speaker button.
what she can do
She answers questions about ixi and, while you talk, can:
- point at something. She walks over and stands next to a control: the New canvas button, the dock, the + menu, the pixie picker, the canvas menu, Share, Version history, Export, the Billing tab, the add-credits button and more. If it is inside a menu she tells you to open the menu first.
- look at an image on your canvas, the one under your pointer or one you name.
- open things. She can list your recent projects and open one, or take you to the dashboard tabs and to the organization settings tabs (General, Members, Billing, Usage, Secrets, Wiki).
- read your billing summary: plan, remaining credits and recent spend.
- file a support ticket when something is broken and she cannot explain it away. She tells you she is filing it and reads the title back. See support.
She never edits your canvases, runs a model or spends credits. Navigation is the only action she takes, and you can always go back.
limits & good to know
- A voice call lasts at most 30 minutes.
- She hangs up after 3 minutes of silence in voice mode, and after 10 minutes of silence in text mode.
- She needs a working microphone for voice; the keyboard button always works.
- She appears only to approved users who are signed in.
- A call is a live session: closing the tab ends it.
related
checked against the product · 2026-10-23